
Asking Dr. Google? Careful, you might get what you didn’t wish for!
In this age of easy access to widespread information available online, people have relied heavily on the internet in their search for answers to questions on just about anything including health concerns. Hence, a habit of “consulting” “Dr. Google” for health issues is not so unusual, actually. Well, can’t blame them, the information overload is way too tempting to resist!
But why so tempting? It’s because the modern work environment has taken a toll on the health and well-being of workers. To combat stress, even health apps have become necessary. So, does the following scenario looks familiar? You suddenly feel unwell then anxiety sets in and you rush to get online to “consult” Dr Google!
Doctors say Internet searches for medical information should be done cautiously, especially with the growing role of artificial intelligence (AI). Information from the right websites can teach patients about symptoms and prepare them for a doctor’s visit. But a poorly done search might inflame anxiety well before someone reaches the waiting room.
It’s important to know the source of the information you find and to avoid trying to diagnose your health issue. Here are questions to keep in mind if you seek medical help online:

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What’s your source?
When you do a Google search, don’t automatically click the first link. It may not contain the best answers. Some companies pay to have their websites listed at the top of a results page. Scroll for results that come from a source you can trust for medical information, such as sites run by government agencies like the European Centre for Disease Prevention and Control (ECDC) or a country’s national health service.
Should I use AI?
More people are using AI to get quick answers pulled from a variety of Internet sources. Some searches also will generate an AI summary at the top of the results page. But an AI answer may not say where it got the information. That makes it hard to judge credibility. AI also can be prone to “hallucinations,” an industry term for issues that cause the technology to make stuff up.

What should I ask?
How you phrase a question plays a big role in the results you see. Doctors say patients should search for information based on symptoms, not an expected diagnosis. “You’ve got to ask at the very beginning the right questions,” said Dr Eric Boose of the US-based Cleveland Clinic. Focusing on a diagnosis means you may miss other explanations, especially if you just click the first few links listed in the results.
Can the internet diagnose a problem?
No. Leave that to the real doctors who are trained to ask questions that lead to a diagnosis. “There are a lot of symptoms that overlap between minor conditions and major medical problems,” said Dr Sarah Sams, a board member with the American Academy of Family Physicians. In all these situations, some testing and a visit with a doctor who knows your medical history may be the best medicine.
Reference: Dr Google doesn’t have all the answers. Here’s how to use the web wisely for medical help

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